Frequently Asked Questions

HomeFrequently Asked Questions

We offer a comprehensive range of customizable print and display products tailored to your specifications. From banners, posters and signage to custom packaging, brochures and promotional materials, we ensure every detail matches your vision.

Our services include designing completely new products, offering you a unique solution that meets your specific needs. With state-of-the-art printing technology and a commitment to quality, we bring your ideas to life, whether for retail displays, trade shows, or branded marketing materials.

Our top-tier manufacturing services offer worldwide shipping by sea or air, ensuring your products reach any destination with efficiency and reliability. We provide competitive rates, delivering exceptional quality and value. Whether you need mass production or custom solutions, trust us to handle your global logistics seamlessly and affordably. 

Delivery times for our products depend on quantity and design. Once production is complete, local delivery within South Africa takes 1-3 days. Internationally, delivery is 4-10 days by air and 14-30 days by sea, depending on destination. We work with major shippers like DHL, Aramex and others for reliable service.

For graphic design or custom creations, we require your existing artwork or we can create a design for you. Our expert design team offers a full-service experience, guiding you through the entire process to ensure your vision is realized. We’re here to make your design journey smooth and successful. See “Request a quote” to get your project started.

Our contact details can be found on our contact page. Alternatively, contact us through our online chat service during business hours. Feel free to contact us with any questions! If you need to speak with our team personally, please call +27 31 5795593 and our staff will be happy to assist you during office hours.

Artwork
This is another word for your design. This is the file you’ll need to send to us to print.

Bleed
Area around your artwork where you extend your design. The printer can then trim the paper to the right size, trimming off the bleed area so there are no white borders left on your finished design where the cutters might be a mm off here or there.

CMYK
Cyan, Magenta, Yellow and Key (Black) – these are the ink colours commercial printers like ours use to print your design.

RGB
Red, green and blue are the main colours used to create screen-based images. This colour spectrum is much larger than CMYK, meaning some of the colours on your screen look different when printed.

Proof
An example of what your artwork will look like when printed, so you can check for errors before approving the finished design for print.

DPI (Dots per Inch)
Dots, or pixels, per inch are used to measure how much detail is in a picture and therefore how high the resolution of that picture is. The more dots per inch, the more detail in the picture and the better your design will look once it’s printed. 300dpi is usually the ideal resolution for printing.

Ready to get started?